Delivery Policy
To cater a reliable platform to our buyers we have maintained our delivery policy. Customers are requested to read these policies before placing orders.
Delivery methods
We accept orders from international and local customers and deliver items locally in Karachi city. Customers may go for standard or custom delivery service depending on customer’s requirement.
Secure delivery
We ensure secure delivery of items by ensuring secure delivery transactions. For secure delivery transaction we use secure socket layer protocol to encrypt information guaranteeing confidentiality of customer’s credentials.
Delivery times
Our standard delivery timing is from 02 pm to 10pm. We also offer midnight delivery and delivery on specific times but that costs delivery charges.
Delivery areas
Our delivery service is currently confined to Karachi city only but we cover all the areas of city. The standard delivery to distant places of Karachi is also free.
Holiday & weekend deliveries
Giftwrappers.pk offers delivery service on weekends and holidays too but on additional delivery charges. Holiday delivery service encompasses all the events like Eid days, New year days etc. too.
Delivery charges
Standard delivery in week days is free of cost. Normally we offer free shipping service to our customers. In case of any custom order you may encounter additional charges too.
Delivery packaging
Delivery packaging is a free service offered by Giftwrappers.pk. We deliver all gift items stunningly packed and this delivery packaging costs zero additional charges.
Delivery attempts
Normally we try to deliver items on destined locations in a single attempt but if delivery doesn’t occur due to customer’s unavailability or any wrong information in that cases, we attempt twice to deliver items on accurate addresses.
Custom delivery
We make custom deliveries on custom orders with additional charges of Rs.300. Custom delivery charges for many orders destined to same address would be considered under single delivery cost.
Delivery problems
If any problem occurs in delivered items, customer needs to inform us about the issue within 24 hours after receiving the parcel. But if any problem occurs in our service, we may contact the customers in that cases and resolves the problems in a little while.